This year we introduced a priority repairs team to focus on any repairs necessary to stop damp and mould. We provided award-winning support for apprentices and gained a Best Companies ranking as a great place to work.
Read more
This year we made our complaints process clearer, creating a service improvement committee to learn from your feedback. We acted on reports of damp and mould and ensured we’re ready to report on Tenant Satisfaction Measures.
Read more
This year, we worked with the Customer Partnership Panel to deliver the best possible services. We resolved cases of ASB and improved affordable housing with our Quality Homes standard.
Read more
If you are an existing customer and don't enter your postcode, unfortunately you will not be able to register to use the My Homes Plus customer app and it may take us longer to process your enquiries.