Contact us

Did you know you can make a payment by phone 24/7? Simply call 0800 048 8955 and choose ‘pay your rent’ to be directed to our quick and easy automated payment service. Other payment options can be found here. 

Call us

0800 048 8955

When you call us during office hours, you will be greeted with a number of options.  
If you are calling to pay your rent, please press 1. 
If you are calling about a property in South Staffordshire (formerly SSHA), please press 2. 
If you are calling about a property in Stafford (formerly SARH), please press 3.
If you are calling about a property in Shropshire (formerly Severnside), please press 4.


My Homes Plus

When you contact us by phone we will ask you some security questions to identify you before we can discuss any personal information. If you would like someone else to talk to us on your behalf you will need to contact us and give us your permission.

Email us

Write to us:

Acton Court,
Acton Gate,
ST18 9AP.

Customer office addresses:


1 Parker Court,
Staffordshire Technology Park,
ST18 0WP


Brassey Road,
Old Potts Way,

Please note: our reception service remains closed until further notice.

Opening hours

Our current office hours are listed below.

Monday8.30am to 5.00pm
Tuesday8.30am to 5.00pm
Wednesday8.30am to 5.00pm
Thursday8.30am to 5.00pm
Friday8.30am to 4.00pm


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My Homes Plus