Chatticus, the Homes Plus chatbot 

If you have a question about your tenancy, how to apply for a home, getting help with your benefits or another question about Homes Plus, Chatticus can help.  

Click on the icon in the bottom right of any page on our website and a chatbot window will appear. Just ask your question and Chatticus will guide you to the information you need. 

Chatticus is available 24/7, 365 days a year, so, even on a bank holiday you can get an answer to your question quickly and easily.  

Chatticus can also answer your question in 7 different languages – including Polish, Romanian, and Ukranian. Plus, you can choose to speak aloud to Chatticus at any time by clicking the mic icon.   

If Chatticus can’t find the answer to your question, your query will automatically come through to a member of our team who will start a live chat with you (during office hours).  

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