Damp and mould
See it – Report it!
If you spot signs of damp and mould in your home, please let us know. Call our customer services team on 0800 048 8955, send us a private message on Facebook or by complete our online form.
Learn about the causes of damp and mould and discover how to cut condensation for a healthy home.
An update on our repairs service
We are sorry if you have waited longer than usual for us to carry out a repair.
We are experiencing high demand for repairs as well as ensuring that we respond promptly to reports of damp and mould. This means it is taking longer than we would like, to complete some work.
We understand the frustration and disappointment that delays can cause and we are working hard to resolve these issues. We have put in place a new Priority Repairs Team and have temporarily changed some of our repairs timescales, so that you know when you can expect your repair to be completed.