Damp and mould

See it – Report it!

If you spot signs of damp and mould in your home, please let us know. Call our customer services team on 0800 048 8955, send us a private message on Facebook or by complete our online form.

Learn about the causes of damp and mould and discover how to cut condensation for a healthy home.

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An update on our repairs service

We know that it is taking longer than usual for us to carry out some repairs. We understand that this is disappointing and want to apologise to anyone affected by these delays. We are working hard to put things right. 

Emergency repairs are not affected.

If you report damp and mould we will contact you by phone within two working days to book an appointment to visit your home. This visit should take place no later than seven working days after your report.

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