Important!

Our phone number has changed to:

0800 007 4567

Please use this number if you have any questions about your home or tenancy, need to pay your rent, or wish to report a repair or emergency repair.

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Damp and mould

See it – Report it!

If you spot signs of damp and mould in your home, please let us know. Call our customer services team on 0800 007 4567 or send us a private message on Facebook.

Learn about the causes of damp and mould and discover how to cut condensation for a healthy home.

Find out more

An update on our repairs service

We know that it is taking longer than usual for us to carry out some repairs. We understand that this is disappointing and want to apologise to anyone affected by these delays. We are working hard to put things right. 

Emergency repairs are not affected.

If you report damp and mould, we’ll ask you a series of questions to determine how soon we’ll need to attend.

Read more

Latest news

How Jackie’s view from her home inspired a published story

When Jackie moved to The Coppice in Bicton four years ago, she knew that having the right view from her home would be important.

Important update for leaseholders and shared owners

We are introducing a new telephone number for Housing Plus Group customers, whose
tenancy has been with Homes Plus.

Graphic highlighting the new number change for Homes Plus customers

Our phone number is changing

We are introducing a new telephone number for Housing Plus Group customers, whose
tenancy has been with Homes Plus.

Drop in information event for new development in Shrewsbury for over 55s

A Shrewsbury event will showcase affordable homes and job opportunities at a new extra care development ShireLiving scheme

Housing Plus Group secures £961 million funding package to support investment in homes and communities, all to create places people are proud to call home

Housing Plus Group has completed a major funding programme, securing £961 million from five banking partners to support investment in existing homes, deliver new homes and strengthen communities.

Women smiling holding a black and white bog

Your Home newsletter July 2026

Housing Plus Group secures £6.4m investment to deliver 205 social rent homes 

Housing Plus Group has secured £6.4 million from the West Midlands Combined Authority (WMCA), bringing significant investment into Telford and Shropshire to support the delivery of 205 new social rent homes.

Housing Plus Group climbs nine places in Top 50 Biggest Builders list 

Housing Plus Group has been named one of the Top 50 Biggest Builders in the country in an annual survey published by Inside Housing, climbing nine places to 23rd.

New survey branding from Housing Plus Group

Following our recent merger, we are introducing our new Housing Plus Group branding to customer surveys.

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