My neighbourhood officer

We now have two Neighbourhoods teams. The Staffordshire Neighbourhoods team is managed by Kevin Davies, and the Shropshire Neighbourhoods team is managed by Mark Pragg.

These teams manage initial reports of ASB as well as safeguarding, tenancy issues and estate management.

We have also introduced a new Community Safety team which covers our whole operational area. This is managed by Julie Harvey.

Working in partnership with local councils, the police and other agencies, the Community Safety team will be working to improve community safety by reducing incidents of anti-social behaviour (ASB) on local estate and supporting our customers who may be experiencing ASB.

The safety and wellbeing of our customers is always our number one priority and ASB can have a significant impact on people’s mental health and sense of security, as well as harming the wider community.

We’ve launched the team to offer an easy way to report incidents and to ensure reports are acted on quickly. We will be working in partnership with other organisations to resolve any issues and, where necessary, bring offenders to court.

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