Co-creating our 23-24 Annual Report with customers
It’s National Involvement Week (14-18 October)
Read moreIt’s National Involvement Week (14-18 October)
Read morePlans to install vital life-saving medical equipment at a community centre in Shrewsbury have become a reality with help from the Homes Plus My Community Fund.
Read moreThe boards of Housing Plus Group and The Wrekin Housing Group have decided to take the next steps towards a formal merger.
Read moreNational Customer Service Week (NCSW) provides us with a fantastic opportunity to shine a spotlight on the importance of customer service and celebrate all the great work our colleagues are doing to make a positive difference to your lives.
Read moreThe Housing Ombudsman is calling for social housing residents to take part in a new survey, exploring common issues in housing maintenance.
Read moreAfter its debut last year, Shrewsbury Pride returned over the weekend with its message of love, inclusivity and diversity, providing a platform for the LGBTQ+ community.
Read more2023-24 Annual report for customers.
This year’s annual report focuses on how well we delivered our services, the money we spent repairing and maintaining homes and, importantly, the steps we took to improve your experience.
We are making our homes across Staffordshire and Shropshire warmer, greener and cheaper to run.
Read moreGas Safety Week is taking place from the 9th to 15th September and is here to remind the public how to keep themselves gas safe and raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.
Read moreToday is World Suicide Prevention Day, a chance for organisations and communities around the world to come together to raise awareness of how we can create a world where fewer people die by suicide.
Read moreThis year we introduced a new-look team reshaping the way that we respond to your complaints and feedback.
Read moreOur employment and money advice team (EMA) help our customers achieve money savings through debt management and access to benefits and grants.
Read moreIt’s been a year since our ReConnected service launched, funded by the National Lottery Community Fund
Read moreReachDeck is a toolbar available on our websites and can help if you struggle with reading, have a visual impairment or prefer to read in your own language.
Read moreWe are proud to have to have been a sponsor of the first ever Stafford Pride Festival and Parade!
Read moreOur Burton Square Community Hub, in Stafford, celebrated its first birthday last month.
Read moreAn annual event that delivers important safety lessons for primary school pupils across Shropshire, has been given a financial boost by Homes Plus.
Read moreA project helping to tackle loneliness and feelings of isolation in Shropshire’s rural communities has received a welcome boost from our My Community Fund.
Read morePeople living in Meole, Shrewsbury, will benefit after the installation of a life-saving defibrillator.
Read moreDuring the past few months, we have been looking at how we might bring our two organisations closer together to create a stronger presence that would benefit our customers, our employees and the wider community.
Read moreOver 55s living in Stafford and South Staffordshire were recently given the chance to step back in time to the 1940s, thanks to a vintage concert organised as part of a successful initiative that’s supporting older people to live more active lives.
Read moreThe My Homes Plus newsletter is full of great advice and good news stories for our tenants and is available now!
Read moreJune is Pride month, an annual celebration of Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people.
Read morePeople on low incomes are improving their health by enjoying the great outdoors, with support from Homes Plus.
Read moreA tenant, who tampered with an electricity meter, has been jailed after breaching an injunction obtained by Homes Plus.
Read moreWe’re committed to listening to our tenants and making changes to improve your experience.
Read moreAs part of Volunteers’ Week, we’re saying thank you to our involved customers for helping to shape our services
Read moreA resident in one of our retirement living schemes has won a Mayor of Shrewsbury award for promoting and enhancing the local community.
Read moreHomes Plus has named Stafford resident Stephanie, as its latest Local Hero.
Read moreA much-loved contest encouraging residents of Staffordshire villages to take pride in their local community has received another boost from our Homes Plus My Community Fund.
Read moreHomes Plus plasterer David Rossiter has been hailed a hero, after jumping into action to administer emergency first aid to a poorly baby boy.
Read moreResidents living in one of our retirement living schemes have put on their first ever performance as a choir.
Read moreThe Housing Ombudsman is inviting social housing residents to apply to join its Resident Panel.
Read moreA grant of almost £4,000 from Sport England will help customers in our retirement living communities improve their health and wellbeing.
Read moreA community hub offering a warm and welcoming space for families and children at a Staffordshire primary school, has been boosted by a donation from our Homes Plus My Community Fund.
Read moreHomes Plus and a Stafford Borough councillor have worked together to plant trees for the community in a North Staffordshire village to enjoy.
Read moreA ReConnected event at a retirement living community in Stone saw members turn amateur detectives to solve a deadly ‘crime’.
Read moreNational Apprenticeship Week brings together everyone passionate about apprenticeships to celebrate the value, benefit and opportunity that they bring.
Read moreThe Sandford Nursing Home, which is part of Care Plus, is celebrating success on a plate after a recent inspection resulted in a five-star food hygiene rating.
Read moreOur Community Hub, in Burton Square, Stafford, is a warm space!
Read moreFollowing the festive period, we have noticed an increase in waste that has been left in our communal bin areas due to fly-tipping
Read moreHomes Plus has been helping to deliver some festive cheer to families in need this Christmas after donating toys to a community hub at a Staffordshire primary school.
Read moreLast month we held our second annual away day for our Customer Partnership Panel, who were joined by members of our Homes Plus and Property Plus board and Homes Plus colleagues.
Read moreHomes Plus is spreading some festive cheer across Staffordshire and Shropshire by delivering much-needed grants to food banks this Christmas.
Read moreAs living costs continue to rise and the temperature begins to drop, we’re supporting our customers through our Keep Well & Warm campaign which provides helpful advice on how to save money, stay safe and keep warm this winter.
Read moreA scheme to deliver affordable homes in a Staffordshire village has been completed, with the contractor handing over the site to Homes Plus, a Housing Plus Group company and leading provider of affordable homes in Shropshire and Staffordshire.
Read moreThis week, Homes Plus are joining a nationwide campaign to help raise awareness of adult safeguarding and keep our communities safe.
Read moreAn exciting schedule of free events and activities for people aged 55+ has been unveiled in Stafford Borough and south Staffordshire.
Read moreBabies and children are benefitting from a new sensory room thanks to a donation from our Homes Plus My Community Fund.
Read moreThe Housing Ombudsman is making some changes to its Complaint Handling Code.
Read moreHomes Plus is supporting a national campaign to make people aware of the dangers of loan sharks and highlight the support that is available.
Read moreSouth Staffordshire Council is calling for residents to take part in a new survey.
Read moreNow in its twentieth year, Recycle Week is the nation’s biggest annual celebration of recycling.
Read moreA customer supported by our employment and money advisor Toni Roberts, has credited her with changing his life.
Read moreThis week is National Scrutiny Week where housing associations from across the country have been celebrating their involved customers and their contribution to improving the services that matter to customers.
Read moreWe’re pleased to announce the launch of Chatticus, our new Homes Plus chatbot!
Read moreHomes Plus has officially opened a new hub for the benefit of the community in Burton Square, Stafford.
Read moreIn a year when we celebrated the first anniversary of the launch of Homes Plus, we set out to show how we brought our values to life.
Read moreWe’re introducing a new way of helping you to find an answer to a question about our services.
Read moreHomes Plus is supporting food banks in Staffordshire and Shropshire to top up essential supplies for people struggling with the rising cost of living.
Read moreHomes Plus prioritises gas safety every week. In Gas Safety Week, we are asking you to take three steps to ‘Get in the Know’ and keep your home, family and neighbours safe.
Read moreHomes Plus is sponsoring The Community Foundation’s Best Kept Village competition for 2023.
Read moreWe know that it is taking longer than usual for us to carry out some repairs. We understand that this is disappointing and want to apologise to anyone affected by these delays. We are working hard to put things right.
Read moreA project targeting loneliness and isolation among men of all ages, has been boosted by support from the Homes Plus My Community Fund.
Read moreThe UK government has launched its ‘Make Things Right’ campaign to ensure that more social housing residents who need support know how to make a complaint.
Read moreWe’re changing the way our customers can say ‘thank you’ or ‘well done’ at Homes Plus.
Today marks the launch of our brand-new Compliments Form.
Read moreOur brand-new Burton Square Community Hub, in Stafford, welcomed 30 customers in its opening week.
Read moreThe Housing Ombudsman is calling for social housing residents to take part in a new survey.
The call for evidence has been issued to support their latest systemic report, which will look at the communications and relationships between residents and their landlords.
Read moreWe are reminding customers about the importance of responsible pet ownership.
We recognise the positive impact that pets can have on their owners’ lives, but you need to ensure that your pets don’t cause any issues for you and your community.
Read moreChildren are benefitting from new toys and play equipment thanks to a donation from our Homes Plus My Community Fund.
Read moreIn ASB Awareness Week, we are raising awareness of an under-reported category of ASB: hate incidents and crimes.
Read moreThe My Homes Plus newsletter is full of great advice and good news stories for our tenants and is available now!
Read moreThis year, the theme for the awareness week is ‘Know Your Rights’. The campaign aims to encourage people to report incidents of Anti-Social Behaviour (ASB) and raises awareness of the ASB Case Review (previously known as the Community Trigger).
Read moreA customer in one of our retirement living communities has been making a positive difference, with a little help from the Homes Plus My Community Fund.
Read moreDid you know that our website offers 24/7 accessibility support? Access speech, reading and translation assistance at any time by simply clicking the accessibility icon from any page of our website.
Read moreCustomers who live in some of our older properties are now benefiting from warmer, greener and more energy efficient homes thanks to a £2.3 million project.
Read moreHomes Plus colleagues have been volunteering at an annual event that delivers important safety and social awareness lessons to primary school children.
Read moreWe are delighted to learn that Care Plus has been shortlisted for not one but TWO awards in the national Housing with Care Awards!
Read moreIn Carers’ Week, we are celebrating the huge contribution made our inspiring Care Plus care workers. We’re also thinking about all those who care for their own family members and friends, including the tireless carers among our own tenants and colleagues.
Read moreAt Homes Plus, we’re lucky to have a group of involved tenants who generously give up their time to help improve the services that we offer to our customers.
Read moreOur new Community Hub in Burton Square, Stafford, will be open from Wednesday 31 May.
The hub will allow us to provide free and confidential advice to our customers, their families and the wider community.
Read moreWe are reminding customers about the dangers of buying cheap lithium batteries online and converting bicycles into e-bikes following a warning issued by the London Fire Brigade.
Read moreResidents in a Staffordshire village have celebrated the Coronation of King Charles III with a little help from the Homes Plus team.
Read moreCustomers who live in some of our older properties could soon be benefiting from warmer and more energy efficient homes thanks to a £3.52 million government grant.
Read moreNational Apprenticeship Week is an annual celebration of the achievements of apprentices and the positive impact they make to communities, businesses and the wider economy.
Apprenticeships are helping us to provide great careers for colleagues and deliver even better homes and services for customers.
Read moreStafford Soccer Mums FC is celebrating a funding goal, with support from Homes Plus.
The Homes Plus My Community Fund supports grass roots organisations in Staffordshire and Shropshire. A grant of £500 from our fund will be used to provide new kit and equipment for the women’s football club, which brings together enthusiastic players of all ages.
Read moreFood banks and charities facing what is expected to be their busiest ever Christmas, have been boosted by our bumper donation of food, toys and chocolates. Much-needed grants have also been awarded from the Homes Plus My Community fund.
Read moreThe rising cost of living means that many of us are worried about energy bills. This winter, a network of community organisations, churches, libraries and businesses are opening their doors as safe and friendly ‘warm spaces’.
Read moreThe sector’s biggest and most prestigious event showcases the best social housing providers in the UK.
Read moreStone Scout and Guide Band has received a much-needed boost, with a grant from Homes Plus.
Our Homes Plus My Community Fund supports grass roots organisations in Staffordshire and Shropshire. A grant from the fund will be used to maintain the band’s instruments and provide new uniforms for the young musicians.
Read moreWith the completion of six new homes for affordable rent in Shifnal, we’re breathing fresh life into the heart of this popular Shropshire market town.
Read moreHomes Plus is one year old on 1 November and what a year it has been!
The launch of the Homes Plus website has brought the opportunity to do more online wherever you live and our new 0800 048 8955 telephone number is free to phone, 24/7. Now, there is just one number to use to pay your rent, report a repair and get advice.
Read moreDiwali is an important religious festival originating in India and celebrated in communities worldwide.
Lasting five days, it marks the start of the Hindu New Year. The word Diwali means ‘row of lights’ and it is sometimes called a festival of lights because of the lights used to decorate people’s homes.
Read moreA blog from involved customer and Scrutiny Group member, Julia.
I’ve been a tenant in South Staffordshire for 24 years. For the last eight of those I have been what’s called an ‘involved customer’. I’m part of the Scrutiny group and joined the Housing Ombudsman’s national Resident Panel in 2021.
The cost of living is rising more than most of us have ever known and it is going to affect all of us.
We will be posting helpful tips on our Facebook page to save money, keep homes warm and stay safe.
You can also find a round-up of help available from the government and other central sources here. We will be updating this as new advice and information is available.
Our thoughts are with the Royal family and our customers who may feel a sense of personal loss at this difficult time.
Read moreHomes Plus has helped customers to save an enormous £2.78 million through support offered by our Plus services.
Providing homes for almost 20,000 families across Shropshire and Staffordshire, our Plus services help customers to secure their tenancies, manage their finances and gain employment.
Read moreWe are very pleased that the first of our electrical apprentices have completed the very demanding training necessary to graduate as fully qualified electricians.
Both Oliver Simmons and Liam Davies have now gained permanent roles in our in-house electrical team.
Read moreHomes Plus is backing a national campaign aimed at tackling anti-social behaviour (ASB) as we strive to build stronger, safer communities across Staffordshire and Shropshire.
Read moreCongratulations to our amazing Fire & electrical projects manager, Stuart Harvey who has cycled the length of Great Britain and climbed its highest mountains in a great cause.
Read moreNeighbours determined to restore their local community centre have received a donation from the Homes Plus My Community Fund.
Read moreAs well as being a trusted provider of affordable homes and care services, we’re here to do more for our customers, offering free and confidential Plus Services like employment, training and money advice.
Read moreWe have been contacted by customers asking how they can support Ukrainians fleeing the war in their country.
Like you, we have been deeply moved by the plight of millions of Ukrainians who are being forced to flee their homes, so want to support customers who wish to volunteer spare accommodation and to help in other ways.
We are very pleased to share some wonderful news about Homes Plus customer Kerry, who is one of the finalists for the Tenant of the Year title in the prestigious Housing Heroes Awards.
Read moreThe Rotary Club of Stafford Knot asked us to help bring people together for a lunch among friends.
Read moreAn extra-special celebration for a remarkable birthday, took place in one of our retirement living communities.
Read moreSponsorship from the Homes Plus My Community Fund is supporting the Best Kept Village Community Competition in Staffordshire, which this year includes a contest for children inspired by the Queen’s Platinum Jubilee.
Read moreCustomers who live in some of our older homes could soon be benefitting from warmer, more energy-efficient homes thanks to a £2.1 million investment programme.
Read moreEach year, Shrewsbury and Oswestry Crucial Crew holds an event attended by as many as 1500 children from up to 60 local primary schools as part of the all-important preparation for secondary school.
Read moreA memorial to a much-loved and well-respected local councillor has been unveiled on the rooftop terrace of The Burgesses, our £3.2 million new housing development in Kinver.
Read moreThe Housing Ombudsman scheme is calling for evidence on noise complaints.
As members of this scheme, we have been asked to share this information to ensure that you have the opportunity for your voice to be heard.
We’re delighted to celebrate the completion of three brand-new homes near Shrewsbury, which have already welcomed their first Homes Plus customers.
Read moreHigh quality retirement living for older people is now available in Kinver following the recent completion of our landmark £3.2 development in the popular Staffordshire village.
Read moreResidents in some of our 55 retirement living communities in Staffordshire and Shropshire are making new connections, having received tablet computers and data from a social change charity.
Read moreThe Regulator of Social Housing (RSH) is proposing new Tenant Satisfaction Measures and we are keen to know your thoughts on them.
Read moreMarking National Apprenticeship Week 2022, grounds maintenance apprentice Jordan Edwards had the special task of throwing two special ‘seed bombs’ in an area dedicated to a wild flower meadow in the grounds of one of our retirement living communities.
Read moreWe believe that apprenticeships provide great career development opportunities, combining hands-on training with vocational learning.
Read moreProperty Plus, which carries out repairs and maintenance services for all our Homes Plus customers, has been named Contractor of the Year in the UK Housing Awards.
Read moreA woman described as a tower of strength in her neighbourhood has received a surprise tribute after residents got in touch with housing association Homes Plus.
Read moreWren House, the latest Housing Plus Group flagship development close to the centre of Stafford will soon welcome its first residents.
Read moreProperty Plus, the in-house repairs and maintenance team of Housing Plus Group which operates across Staffordshire and Shropshire, has been named a finalist in the Contractor of the Year category of the UK Housing Awards.
Read moreThree landlords in Housing Plus Group – South Staffordshire Housing Association, Severnside Housing and Stafford and Rural Homes – have joined together to become Homes Plus.
Read moreA Shropshire bowling club which began when a group of players set an ambitious target to restore a historic bowling green in Monkmoor six years ago, has been backed by Homes Plus.
Read moreA new era for 18,000 social housing tenants got underway this week, as three landlords in Housing Plus Group – South Staffordshire Housing Association, Severnside Housing and Stafford and Rural Homes – joined together to become Homes Plus.
Read moreA leading local housing association has announced a new team dedicated to helping build stronger, safer communities across Staffordshire and Shropshire.
Read moreTom Reynolds joined us just weeks before coronavirus was declared a pandemic. As a driver, it was part of his job to deliver some of the new kitchens and bathrooms being fitted in customer’s homes in Stafford.
Read moreGreat news – We are opening new free community hub sessions in Stafford town centre from Friday 16 July 2021!
Read moreStafford MP Theo Clarke visited one of our new developments of homes for affordable rent and shared ownership. The site of 23 houses and apartments is revitalising an area on the edge of the town centre.
Read moreJoe Sproston has worked in housing for 13 years, first for Stafford and Rural Homes and then for Housing Plus Group following the merger between the neighbouring organisations.
Read moreApprenticeships are really important to Housing Plus Group, which is why we’ve committed to creating 100 new apprenticeships in our business and with our partners in our first five years as an expanded group operating across Staffordshire and Shropshire.
Read moreCongratulations to involved customers David Spruce and Julia Stonehouse, who have been appointed to the Housing Ombudsman’s new national Resident Panel.
Read moreWe are celebrating a hat-trick of success in the Great British Care Awards. At a time when the spotlight has been turned on the role of care workers, Care Plus has been shortlisted for three top awards in what are known as the ‘Oscars’ of the care world.
Read moreIn these challenging times, a huge positive has been the way that people have supported each other. The anxiety and worry of coronavirus has brought out the best in many of us and the loneliness of social distancing has drawn neighbours closer together.
Read moreShrewsbury Foodbank at Barnabus makes a big difference to the lives of people and families in crisis. So when the food bank needed help, we were delighted to step in.
Read moreWe are pleased to announce that Care Plus has completed the purchase of a south Shropshire nursing home, extending the wide range of support services available to Care Plus customers.
Read moreConstruction work has commenced on our ambitious plans to build 20 new homes for older people, in Kinver. The development is designed for people who want to live independently, with the reassurance of access to care and support provided by Housing Plus Group member, Care Plus.
Read moreAndrew is an employment and money advice officer who is usually based in our busy office in Stafford. Since March, he has been working from home.
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