The Housing Ombudsman scheme is calling for evidence on noise complaints.
As members of this scheme, we have been asked to share this information to ensure that you have the opportunity for your voice to be heard.
The call for evidence has been issued to support their next systemic investigation which will look at noise complaints and how reports of these are managed by social landlords. This will enable the Ombudsman to make recommendations and share best practice across the sector – helping landlords to develop services and improve the experience of residents.
You can find out more and submit evidence on their website using the link below:
The closing date for evidence to be submitted is 13 May 2022.
If you require a reasonable adjustment, you can contact the Ombudsman investigation team on insight@housing-ombudsman.org.uk or 0300 111 3000.