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  • My repairs and maintenance
  • Report a non-emergency, minor repair
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  • Reporting ASB, fly-tipping & graffiti
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  • Request details of your 2021 rent changes
  • Request for permission to carry out alterations – guidance notes
  • Residential lease extension
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  • Safeguarding – Speak Up
  • Sanctioning
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  • Access to services policy
  • An introduction to your tenancy
  • Are you struggling to pay your bills and debts?
  • ASB policy
  • Buying a home
  • Summary of cover
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  • Consent to disclose personal information to a third party
  • COVID-19 guidance for sign up
  • COVID-19 guidance to property inspection
  • COVID-19 guidance to tenancy home visits
  • Customer commitments
  • Cutting condensation and giving mould the brush off
  • Dealing with ASB
  • Direct Debit – Homes Plus – Shropshire
  • Direct Debit – Homes Plus – South Staffs
  • Direct Debit – Homes Plus – Stafford
  • Emergency contact form
  • Ending a tenancy after a bereavement
  • Finding a home FAQ — South Staffs
  • Finding a home FAQ — Stafford
  • Gas safety and servicing
  • Group safeguarding policy
  • Group supported temporary move decant policy
  • Guide to asbestos in your home
  • Guide to PIV units
  • Guide to storage heaters
  • Help us keep you safe
  • Hoarding policy
  • Homes Plus lettings policy – South Staffordshire
  • Homes Plus lettings policy – Stafford
  • How best to use your economy 7 tariff
  • HPG complaints policy
  • HPG Customer Voice flyer
  • HPG domestic abuse policy
  • HPG hate crime policy
  • HPG sponsorship form
  • Leaseholder’s guide to section 20
  • Let me in — electrical installation testing
  • Lettable Standard
  • Make sure you’ve got winter all wrapped up
  • Meet your repairs and maintenance team
  • Mutual exchange FAQs
  • Mutual exchange guidance notes
  • News Extra issue two 2021
  • Opening Doors issue two 2021
  • Our aids and adaptations service
  • Pet request form
  • Pillar issue two 2021
  • Property improvement policy
  • Repair and maintenance visits
  • Repairs policy
  • Request to carry out alterations
  • SARH Annual Report 2020-21
  • Severnside Housing Annual Report 2020-21
  • Shropshire Affordable Housing Allocation Policy and Scheme
  • SSHA Annual Report 2020-21
  • Events

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