Mutual exchange FAQs

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Existing customers

Enter your postcode

We'll use this to show information that is relevant to you and your home, and to answer your enquiries faster.

I am not a customer
Are you sure?

If you are an existing customer and don't enter your postcode, unfortunately you will not be able to register to use the My Homes Plus customer app and it may take us longer to process your enquiries.

Enter your postcode
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No match
We haven't found a match for your postcode on our system. For further help, please call our customer service team on 0800 048 8955.
Re-enter your postcode
Please enter the first line of your address

Thank you for providing your postcode. In order to verify your customer status, we also require the first line of your address.