Report a non-emergency, minor repair

Report a non-emergency, minor repair

Due to the impact of COVID-19, our response time to non-emergency repairs may be longer than usual. To allow us to dedicate our resources where they are most needed, please do not call to ask for updates about non-emergency repairs as we will contact you as soon as we have more information. Your support and patience during this difficult time is really appreciated. If you believe this issue poses a health and safety risk, please contact our customer services team on 0800 048 8955. Once you have completed this form, please do not call our customer services team regarding this repair. We aim to get back to you and arrange the repair as soon as possible.
Name(Required)
Relationship to tenant(Required)
Address(Required)
Location of problem(Required)
Has this problem been reported before?(Required)
Arranging the repair(Required)
Contact name (if different from person reporting)
Do you or anyone in your household currently have OR have signs and symptoms of COVID-19?(Required)
Are you or anyone in your household currently awaiting test results for COVID-19?(Required)
Are you or anyone in your household isolating for COVID-19 due to school notification, NHS, 111 or other medical advice?(Required)
Are you or anyone in your household isolating due to government advice after returning from holiday/work abroad?(Required)
This field is for validation purposes and should be left unchanged.
Footer Angle
© 2022 Homes Plus
Menu
My Homes Plus

Existing customers

Enter your postcode

We'll use this to show information that is relevant to you and your home, and to answer your enquiries faster.

I am not a customer
Are you sure?

If you are an existing customer and don't enter your postcode, unfortunately you will not be able to register to use the My Homes Plus customer app and it may take us longer to process your enquiries.

Enter your postcode
Continue to site
No match
We haven't found a match for your postcode on our system. For further help, please call our customer service team on 0800 048 8955.
Re-enter your postcode
Please enter the first line of your address

Thank you for providing your postcode. In order to verify your customer status, we also require the first line of your address.