Listening to You: CX Feedback Launching Soon
We’re making it easier for you to share your views with us. This month, we’re launching CX Feedback, a new digital survey platform designed to help us understand what matters most to you.
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Practical advice for Black Friday 2025
Retailers are starting to tease the discounts and deals they’ll have on offer for ‘Black Friday’.
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Live in Highfields? Come and meet your neighbourhood officer!
Linzy and the team will be at Castlechurch Community Hub, inside Castlechurch Primary School, on Friday 7 November, from 9am to 11am.
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Find out if you’re eligible for car finance compensation
Payments averaging £700 could soon be on their way to the millions of people caught up in the car finance mis-selling scandal.
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Meet your new energy advisors – Chloe and Nicholas
Introducing two brand-new advisors dedicated to helping you improve energy efficiency and support you with financial guidance, tailored to you.
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Smart Meters Explained: Are They Right for You?
Smart meters have been rolling out across the country for a while now, but not everyone has been eager to make the switch. While it’s not something you have to do, there are some clear advantages worth knowing about.
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Start preparing now for Christmas
With just a few months to go until Christmas, now is a great time to start thinking about how you’re going to manage your money in the build up to the festive period.
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Social Tariffs: How you could access cheaper phone and broadband packages
If you’re finding it hard to keep up with broadband and phone bills, you may be able to save money with something called a social tariff.
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Could you be £560 better off next year, thanks to state pension changes?
If you receive the State Pension, you’ll know you get an increase at the start of each financial year in April. Because of the Government’s triple-lock guarantee, the amount you get will always increase in line with inflation, wage growth, or 2.5% – whichever is higher.
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Practical steps to help reduce your energy bills while keeping well & warm
With a higher energy price cap coming into force on October 1 and the warm summer days seemingly behind us, many households are worried about keeping their bills down over the months ahead.
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